Fire Damage Restoration Process

9/19/2024 (Permalink)

We fix fire damage!

Fire and smoke damage is especially destructive. In many cases, your property will also suffer from water damage from firefighting efforts. With our emergency fire damage process, we can get your property back to pre-fire condition “Like it never even happened.” We have a 1-4-8 policy to make sure we are faster to any size disaster.

One Hour:

Within one hour from notice of loss, we will contact you to arrange for service. You will know help is on the way!

Four Hours:

Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed, and equipped SERVPRO® professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting:

We will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning, Restoration, & Deodorization:

We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

For any fire damage cleanup or restoration needs call us at: 989-354-4940

Alpena Smoke and Soot Cleanup

12/8/2021 (Permalink)

Soot covered walls from a kitchen fire

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Alpena will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
• Wet Smoke – Plastic and Rubber
• Different Types of Smoke

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
• Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.
• Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.
• Have Questions about Fire, Smoke, or Soot Damage? Call Us Today –989-354-4940
• Our Fire Damage Restoration Services

For Immediate Service in Alpena & Surrounding Areas Call SERVPRO

12/8/2021 (Permalink)

Alpena & Surrounding Area Residents: We provide immediate service day or night!

SERVPRO of Alpena provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Alpena & Surrounding Area’s. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 989-354-4940

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

• Commercial Water Damage Restoration

• Commercial Fire Damage Restoration

Why SERVPRO

11/4/2021 (Permalink)

SERVPRO to the rescue

SERVPRO of Alpena understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
SERVPRO employee's will always greet you with smiling faces and try to meet your every need! We want you to feel at ease and trust that as professional technicians we will handle your loss with care and restore it to the condition it once was, or better!
SERVPRO of Alpena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Alpena can also mitigate mold and mildew from your home or business.

If you would like to schedule service for your home or business, please call today! 989-354-4940

Alpena Wildfire Damage Event

5/24/2021 (Permalink)

SERVPRO of Alpena provides fire, soot and water damage restoration service in Alpena and surrounding areas.

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Alpena we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Alpena is Here to Help®. 

About SERVPRO of Alpena

SERVPRO of Alpena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help  989-354-4940